Häufig gestellte Fragen zum Super 8 - Normal 8 Scanner und Super 8 Scanner
Can you explain how the Super 8 - Normal 8 Scanner or the Super 8 Scanner works?
We are happy to introduce you to the operation of the Super 8 - Normal 8 Scanner. We will also explain how the Super 8 Scanner works and how to install and use the program that is necessary for working with this scanner. We can also recommend settings that might be suitable for your own purposes.
When does my renting period start?
Your rental period starts with the first delivery attempt and ends 7 days later. For example: You receive you scanner on the first delivery attempt which is on a Tuesday. In this case you have to drop off your device until the next Tuesday. If you need more time that's not a problem, you can easily extend your rental period.
How can I get additional time for scanning?
You can extend the renal period flexibly for a price of 11,99 Euro/day (VAT incl.). For extending you don't need to inform us in advance. You just keep your scanner as long as you'd like. You'll get an invoice via email after you send the device back. Please check your inbox and your spam - folder regularly after the return of the device.
Do I have to leave a deposit?
At the moment you you don't have to leave a deposit. But we reserve the right to randomly execute identification checks.
How do I return my slide scanner?
If you want to return your scanner, please use the return label enclosed in your package. Please glue it visibly on your package. Then bring the package to your local post office. Please make sure to remove old barcodes and labels, so the package won't get lost.
What happens if the scanner breaks?
During the rental period you are responsible for the scanner. Therefore, we have to charge you for the repair or replacement if it should come to a self-inflicted defect during the rental period . Please clarify before renting, whether your liability insurance pays the damage of rented property. If there are signs of wear or transport damage we are insured for that.
What are the system prerequisites for scanning?
You don't need a computer for scanning with the Reflecta Super 8 Normal 8 Scanner.
For the 8 Scanner you'll need computer with one of the following operating systems:
Windows Vista, XP, 7, 8 oder 10
Mac 10.5, 10.6, 10.7, 10.8, 10.9 oder 10.10.
What is included in scope of supply?
Sie erhalten den Reflecta Super 8 - Normal 8 Scanner inkl. Netzteil, USB-Kabel, TV-Out-Kabel, 5-Zoll-Leerspule, 2x Adapter für Spulen S8-N8, Reinigungspinsel und Bedienungsanleitung.
Bzw. Sie erhalten den Reflecta Super 8 Scanner, alle benötigten Kabel, die Cyberview Super 8 Software, die original Bedienungsanleitung und den Retourenschein für den Rückversand mitgeliefert.
Can I also buy a slide scanner?
Of course you can also buy a Super Scanner/ Super8 Normal 8 Scanner from us. We can offer you both used and new scanners. Feel free to contact us for availability and prices of used scanners.We are happy to introduce you to the operation of the Super 8 - Normal 8 Scanner. We will discuss how to install and use the program you need, as well as how to operate the Super 8 or Normal 8 scanner. We will explain you the different settings and which ones might be suitable for you.
