Reflecta slide scanners (e.g. DigitDia 6000, DigitDia 7000, RPS 10M, and MF5000) may sometimes fail to recognize an image section. This problem can especially occur with black and white slides or negatives, as certain materials can deactivate the automatic frame detection of the scanner.
In this case, disable the "MagicTouch" and "AutoColor" adjustments. To do so, go to Scan> Preset> Positive (or B & W or Negative)> MagicTouch / AutoColor and uncheck the two menu items. It is important to change those settings in all three preset menus (Positive, B & W and Negative).
fig. 1: preset menu
Run a test scan and check the result. If frame detection is working now, you can continue scanning without the "MagicTouch" and "AutoColor" setting. If the frame is still not detected automatically, follow the next steps to set the frame manually.
At first go to Scan> Prescan and perform a prescan.
After that you'll see a preview of your slide in the software and you can use your cursor to set the section that fits your slide.
Now you'll have several options:
(a) You could place the cutout exactly on the scanned slide. you'll also have to scan all the following slides in the same way, either all landscape or all portrait. You should therefore sort your magazines in advance.
(b) You can also scan the complete slide including the frame by selecting the largest possible part of the prescan. By doing so, you can then select the section after scanning by later cropping the images (with a picture viewing or image editing program). This is a general recommendation if you don't want to sort slides in portrait and landscape orientation in advance or if you do have slides of different sizes.
Note: If you experience frame detection problems with colored slides, the problem may be due to a different cause. In this case, please contact us immediately by e-mail to firstname.lastname@example.org and please attach a few false scans in the appendix. We will then contact you to resolve the issue.
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