Sometimes there's dust from your photos collecting on the scan unit causing streaks on your digitized photos. For this problem there's a quick fix.
Since this is not a defect of the device, do not return the device in any case without consultation. Just follow this tutorial to clean the dust off of the scan unit. If you're scanning many photos please make sure to repeat the cleaning process frequently. The manual is also suitable for the Kodak PS80.
Step 1: Identifying the streaks
Depending on how much has collected on the scan unit there can be one or more streaks.
fig. 1: scanned photo with light reflection and streak
The vertical stripe in the middle of the picture comes from a dust particle which has to be removed.
Light reflection: The horizontal stripe on the upper side of the picture does not come from a dust particle, but from a bend of the photo. This creates the light reflection you can see in the picture above. You can reduce the light reflection or remove it by placing the photos face down and selecting "Scan Back" in the software. The scanning unit on the back does produce way less light reflections.
Step 2: Open the scanner
Before you can clean the scan units, you have to open the scanner by pressing the lever marked red (fig. 2) . Pulling to the font you can now open the scanner.
fig. 2.: the lever to open the device is marked.
Step 3: Locating the scan units
In Figure 3 you can see the opened scanner. In the upper half of the picture the scanning unit for the front side, which is located in the unfolded side of the scanner, is marked. This can not be reached directly because it is installed inside. In the lower half of the picture you can see the scanning unit for the back, which is directly accessible.
fig.3: marked scan units
Step 4: Cleaning the upper scanning unit
The upper scanning unit has a slot behind it where the scan unit is installed with a mirror. This scanning unit should NOT be cleaned with compressed air or damp cloths. For cleaning we would recommend taking a device that can aspirate the dust with little suction pressure. Or you can use a weak vacuum cleaner on the lowest level, but do not press it directly onto the device and keep it a few centimeters apart. Or you take a device that blows air into the slot. You should also do this very carefully and at the lowest level possible.
Step 5: Cleaning the lower scanning unit
We recommend to scan the photos with the image side down. If this happens, clean the lower scan unit (see Figure 4).
fig. 4: lower scanning unit is marked
This scanning unit is easily cleaned with a microfibre cloth. If needed you can use a lightly dampened cloth to get rid of the dust drying the scanning unit off after you've cleaned it. Please also take a look at the red and grey rolls since they can also be dusty.
Step 6: Test Scan
Fold the scanner back in and put a few pictures on the scanner. Run a few test scans to see if streaks are still occuring. If you continue to see them, try cleaning the corresponding scanning unit again. When scanning, frequently check the inside of the device for any dust that needs to be removed and clean it off.
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