​When scanning slides with the Reflecta DigitDia 6000, slides may occasionally get stuck when they are retracted. To reduce this to a minimum, there are some tips below.

1. Orange adapter:
A common source for this error is the wrong position of the orange adapter. For universal magazines, the orange adapter on the transport arm must be at the front of the tip so that the slide and adapter touch when retracted. ​For all other types of magazines (such as CS magazine, LKM magazine or Paximat magazine) please slide the orange adapter all the way back.

​2. Tips for CS magazines:
If CS magazines have been stored for a long time and rarely used, it can happen that the slides are very tight in the magazine and difficult to slide out. To avoid this you can solve this problem with silicone spray. You can simply spray the inside of the magazine with silicone spray and slide the CS frames much easier from the magazine (see video tutorial). Silicone spray can be found here or in the hardware store. If you do not have any silicone spray or other suitable lubricant on hand, we would recommend you to relocate the slides several times in another magazine (see video). If you do not have an empty CS magazine, you can push the slides out of the magazine by about 2/3 and push them back in again. You should repeat this process several times to loosen the slides.

​The "Reflecta Super 8 Normal 8 Scanner" has a decisive advantage over the "Reflecta Super 8 Scanner": It requires five times less time for digitization. However, as a final result you get a video which is played in 30 frames per second (so-called "fps" = frames per second). In the past, Super 8 movies were usually filmed in 18 fps, sometimes in 24 fps. As a result, the movie plays faster than the original, so people move faster on the moving pictures, for example. You can see this very well in our video below (from 6:11 minutes):

 (paBut since the scanner has scanned all images completely, you can easily change that afterwards. Digitize your movies as normal with the Reflecta Super 8 Normal 8 Scanner and then save the movies on your computer.

Adjusting with Windows MovieMaker

Most Windows computers come preinstalled with Windows MovieMaker. Otherwise it can be downloaded here.

1. Open the program Windows Movie Maker.

2. Select the "Start" tab, click "Add" and select the "Add videos and photos" option.

3. Now open the folder where your video to edit is stored and click on this video.

4. Now click on "Open". In the menu you will find the item "Videotools".

5. Select "Edit". There you will find the option "Speed" under the item "Speed". Select "0.5x" here.
Note that this adjusts the speed to 50% of the previous speed. This means that your videos will be played in 15 fps, which is a bit slower than playing your original Super 8 movie.

Adjusting with VideoPad (also available for macOS from Apple):

If you do not have a Windows computer or want to adjust the speed to exactly the original of 18 fps, you would need to use a different software. Common video editing programs should have this setting, some of which make the speed exactly customizable or only inaccurate, as is the case with the Windows Movie Maker. One software that can precisely adjust the speed is the program VideoPad (paid content).

1. Open the program VideoPad.

2. Load the video you want to edit into the program.

3. Mark the video

4. Click the small triangular icon next to the Effects button in the Start tab toolbar to open the Video Effects submenu.

5. Select the sub-item "Change clip speed". Now you should see the window "Enter new percentage for clip speed". You can change the speed by entering a new percentage. If your Super 8 movies were filmed in 18 fps at the time, like most Super 8 movies, you'll need to enter 60% here. It may also be that you filmed in 24 fps at that time, so you would have to enter 80%. Normal 8 films usually used to be filmed in 16 fps, so 53% are to be entered.

MagicTouch is a powerful dust and scratch removal technology that does away with the hassle of learning complex and tedious software techniques. Being hardware-based, it works seamlessly with the scanning process to ensure the best possible results when scanning slides. Dust, scratches and other flaws are intelligently detected and eliminated, restoring the image to its original beauty. MagicTouch doesn't work with B&W and Kodachrome Film. Please note, that scanning with MagicTouch requires longer scanning times.

How to enable MagicTouch:
Go to the Gyberview Software. Click on the top left on "Scan"> "Preset"> "Positive" and click on the sub-item "MagicTouch / Autocolor". In this menu, tick "MagicTouch" and confirm by clicking "Ok". If you are scanning negatives, click "Negative" in "Presets" instead.

We get frequently asked by our cutomers which differences there are between the Reflecta Super 8 - Normal 8 and the Reflecta Super 8+ Scanner. With this post we would like to put the two scanners side-by-side and compare them.

Frames per second:
Usually Super 8 movies were filmed earlier in 18 fps. With the large Super 8+ scanner you can set whether the film should be saved in 18 fps or 24 fps. Since we exchanged the old Super 8-Normal 8 scanners for the new, more precise models at the end of 2018, which now also automatically adjust the playback speed, the movie runs in 20 fps and thus at the right speed.

Coil size / film material:
The Super 8+ scanner can process coils with a film length of up to 240 meters (= coil diameter 21.0 cm). So it can fit all the usual film spools on this device. However, only Super 8 movies and no Normal 8 movies can be edited. The smaller Super 8 Normal 8 Scanner can - as the name implies - scan both Super 8 and normal 8 films. This device only fits coils with up to 60 meters of film material (= coil diameter 12.7 cm).

Tip: If you have larger coils, but still want to use the smaller device, you can easily cut the film from a larger coil and put it onto several small coils. By rewinding to smaller spools you can save a lot of time, so that many of our customers take advantage of this opportunity. Alternatively, a coil (> 12.7cm) can also be hung externally next to the scanner, please have a look at our instructions.

Handling:
The Super 8+ scanner must be connected to a computer and is only controlled by the software, which can be downloaded (even in advance). First, the scanner creates frames of the footage and in a second step, you can combine them into a movie. Operation via the computer makes handling a bit more demanding than with the smaller Super 8 Normal 8 scanner, but it can also be done by a user with basic computer knowledge. The Super 8 Normal 8 scanner has the advantage that no computer is needed for the digitization. Everything is set directly on the device and stored on the supplied SD card. There are no frames saved here. You will receive a finished video file immediately after the scan process is complete. Through our instruction video, you manage the operation of the Super 8 Normal 8 scanner straight away. You will find the link and the password for the explanatory video in the letter, which we will send you together with the scanner.

Conclusion:
The operation of the Super 8 - Normal 8 scanner is easier because you do not need a PC or software. The resolution is full HD on both scanners. Scanning is much faster on the Super 8 - Normal 8 scanner than on the Super 8+ scanner. We therefore recommend to rent the Super 8 - Normal 8 Scanner, especially for small coils up to 12.7 cm in diameter, but also for larger coils, if you can hang or cut them externally according to our instructions.

​The Reflecta Super 8 Normal 8 scanner (as well as the Somikon HD-XL film scanner or the Wolverine Super 8 Normal 8 scanner) may cause some film material to flicker. Depending on the severity, even the whole picture can jump back and forth or the film will not be transported any further. To avoid this, you can simply work through this guide. This is not a malfunction of the scanner but just one necessary adjustment, since the footage used to be very different and the scanner must be set especially for your footage in advance. In most cases the problem is already solved by adjusting . Note, however, that some slight flicker will always be visible due to the technique. A normal flicker can also be a bit stronger depending on the footage as you can see in the following video:

​If the film shakes heavily or if the film does not move or does not move properly, proceed as follows:

Step 1:
If you have purchased the device, we point out that you follow this tutorial at your own risk and we can not guarantee success. If you have rented the device from us, please send us an e-mail in advance stating the invoice number and the serial number of the device in which you ask for approval to carry out this manual. This is necessary so that we know which devices were screwed on.

Step 2:
Make sure you have set the lever to the correct position. For Super 8 films, the lever must be set to the right, for Normal 8 films to the left. If you are unsure which footage you own, please click here for details on the differences between Super 8 and Normal 8 films. If you have misadjusted the lever, start a new test scan with the correct settings. If the problem persists, or if you have the lever in the right position from the start, continue to step 3.

Step 3:
​Open the flap on the bottom film guide (see fig. 1) by sliding the slider labeled "Open" to the left.
​

​Step 4:
Locate the screws shown in Figure 2, which secure a metal plate. These screws are sprung, so that the metal plate can move a little bit in all directions.

​Step 2: Transfering the film onto the empty coil
Pick up your large coil and put the film onto the empty coil ( fig. 2). Take a fitting pen and insert it into the hole in the middle of your large film coil. During rewinding, you have to hold the coil above the device to allow the film to transfer properly. If you have an old projector you can also use it for rewinding as it is more convenient.

​Step 3: Start rewinding
Firstly click on the "Menu" button and then click "Down" until you see "Rewind (More)" (see Figure 3). Secondly double press "Enter". The scanner will start rewinding (see short video below). After the coil on the right hand side is full, stop rewinding by pressing "Enter" again.

Combining with VirtualDub

Many customers use the program VirtualDub, which can be downloaded from the following website: virtualdub.org.
With this program, the individual images can be combined to form a .AVI file. 

Combining with Windows Movie Maker

The program Windows Movie Maker is already installed on most Windows devices, but can be downloaded later:

1. Open the Windows Movie Maker program.

2. Click on "File" and then on "New project".

3. Then click on the icon below "Add videos and photos".

4. The file manager will open,  you can select the images you want to put together. Select all here and click "Open". This step may take some time, depending on the computer's performance. 

5. Then go to the "Video Tools"> "Edit" tab and enter "0.05" in "Duration" to set 18 frames  per second (Super 8 speed).

6 Click File> Save Movie> Recommended Settings> Recommended For This Project. Please be patient as this step also takes some time.

Important: We would like to point out again that we can not provide support for external software and that these two solutions are only intended as alternatives. We would always recommend to use the scanner's own Cyberview S8 software as the assembly is very easy. 

Accessories for slide scanner and slide projectors

Paximat Diamagazin von Braun Phototechnik

Universalmagazin von Reflecta

​CS-Magazin von Reflecta

Diarahmen Hama, 100 Stück

Reinigungstuch für Diareinigung

Diabetrachter Kaiser diascop 50N

Diaprojektor Braun Novomat E130

Druckluftspray zur Staubentfernung


Accessories for Super 8 films

Hama Klebefolie für Super 8 Filme (Cinekett)
​
Hama Film Vor- und Nachspann, grün

Filmreinigungsflüssigkeit Filmcleaner Graphic Arts

Hama Baumwollhandschuhe, weiß

Super 8 Spule (60 Meter, andere Größen ebenfalls Verfügbar)

fig 2: screw on the transport arm

​5. Now remove the black plastic part (see red circle fig. 2) by pushing it away from the silver metal part. On the black plastic part, the upper part of the transport arm, on which the orange adapter sits, should remain mounted.

6. Pull the upper part of the transport arm completely out of the device.

7. Look closely at the opening in fig. 1 on your slide scanner and push the upper part of the transport arm back into the unit above the spring and between the two black end pieces of the spring.

8. Replace the upper part of the device on top of the lower metal part and tighten the screw on the nut (see fig. 2).

9. Now the transport of your slides should be fixed. Is it possible to manually move the transport arm in and out? If it does not, then you should go back through all the steps in this guide to see if you've missed something.

If you've rented the Reflecta Super 8 Scanner, it may happen that the "capture" button is locked, so that you can not start the recording.

Basically: In the vast majority of cases, the "capture" button is not unlocked immediately, so you have to use the arrow keys located on the device to skip back and forth in order to help the device to find the correct frame. Try to repeat this process several times until the button is unlocked.

If this method doesn't help to resolve the issue, please proceed as follows:

Step 1:
Make sure that the movie you are using is a Super 8 movie. Normal 8 movies can not be scanned with the Super 8 Scanner. These can be inserted into the device, but scanning is not possible. You can look up the differences between the types of films here.

Step 2:
Even if your movie is a Super 8 movie, go ahead and try to put in another Super 8 movie.
Depending on what kind of brightness the scene of the first movie had, the scanner may have difficulties with the recording, so putting in another one could help with that.

If this did not work either, it is likely that some dust has been deposited on the perforation sensor. Try to clean the dust off by following the next steps:

Step 3:
Close the software, turn off the device and remove the cables from the device.

Step 4:
Slide the gray slider on the right side of the unit up to pop open the lightbox (see fig. 1). 

​Step 5:
If you take a look at the device from the side, you will see a larger hole in which the camera is installed and above the camera hole in which the sensor for detecting the perforation is located (Figure 2). 

Step 6:
Dust will most likely be in the smaller upper hole where the perforation sensor is installed.
Sometimes there is also some dust on the camera. Therefore you should blow air into both holes. You can do this manually, with a straw or a bellows. Never take compressed air spray out of a can. This step must be repeated several times.

Step 7:
Uninstall the software that you have on your computer and reinstall it. In any case, only use the software that you can download from our download page. Then restart the computer.

Step 8:
Turn on the scanner, wait until it is fully powered up, and then connect the scanner to the computer.

Step 9:
Open the software and create a new project. First, recalibrate the scanner. If there is an error message when calibrating, there is probably still dust on the sensor, so you should go back to step 6 and repeat the previous steps. If there is no error message, go to step 10.

Step 10:
Insert a movie (preferably one that you've already been able to successfully scan) and then check to see if the capture button is unlocked. Depending on that you have to push the film a little further into the device several times with the arrow keys. If the button is still locked go back to step 6. If the button is in fact unlocked, take a test recording. Then you can continue to scan as normal.

Sometimes there's dust from your photos collecting on the scan unit causing streaks on your digitized photos. For this problem there's a quick fix.
Since this is not a defect of the device, do not return the device in any case without consultation. Just follow this tutorial to clean the dust off of the scan unit. If you're scanning many photos please make sure to repeat the cleaning process frequently. The manual is also suitable for the Kodak PS80.

Step 1: Identifying the streaks
Depending on how much has collected on the scan unit there can be one or more streaks.

​Light reflection: The horizontal stripe on the upper side of the picture does not come from a dust particle, but from a bend of the photo. This creates the light reflection you can see in the picture above. You can reduce the light reflection or remove it by placing the photos face down and selecting "Scan Back" in the software. The scanning unit on the back does produce way less light reflections.

Step 2: Open the scanner
Before you can clean the scan units, you have to open the scanner by pressing the lever marked red (fig. 2) . Pulling to the font you can now open the scanner.

​Step 5: Cleaning the lower scanning unit
We recommend to scan the photos with the image side down. If this happens, clean the lower scan unit (see Figure 4).

This scanning unit is easily cleaned with a microfibre cloth. If needed you can use a lightly dampened cloth to get rid of the dust drying the scanning unit off after you've cleaned it. Please also take a look at the red and grey rolls since they can also be dusty.

​Important: Only open a device rented from us if you have received a written confirmation from us. If you use this manual for a device that you have purchased, use is at your own risk.


It can happen occasionally that a slide gets stuck in the device or even falls into it. This is especially true for very thin slides, e.g. if there are multiple slides in a tray, or if the slide frames are not closed properly, open during scanning and parts of the frame fall into the unit. You can avoid this by checking your magazines before scanning. However, if a slide or other small parts have fallen into the device, stop scanning immediately and switch off the Reflecta DigitDia 6000 or the Digita Dia 7000 Slide Scanner immediately. Rescanning after a slide has fallen into the device can seriously damage the scanner. Never try to remove the slide yourself with tweezers, your hands or similar items as this will damage sensitive components. If you have rented a device from us, please contact us first (for example by e-mail or telephone) and have the opening confirmed in writing. Then you can do the following

Step 1: Remove your slide magazine from the magazine slot, remove all cables from the device, and flip the scanner over so that you can see the bottom of the slide scanner (see fig. 1). Please place the slide scanner on a cloth or blanket.

​Step 2: Remove the warranty seal, which is labeled "# 1" in Figure 1. Please note that with purchased devices the manufacturer could limit your possibly existing guarantee. With our rental equipment you are not affected by this, if you have obtained our written confirmation in advance.

​Step 4: Turn the slide scanner back to the correct side and press the dark green eject button on the top of the scanner so that the black slide holder extends upwards (fig. 3).

​Step 5:
Now you can carefully remove the gray cover, with "DigitDia 6000" or "DigitDia 7000 Magazine Scanner" Inscription (fig. 3), slightly pulling to the side and upwards.

​If you'd like to perform a magazine change on a slide scanner (such as the DigitDia 6000 or DigitDia 7000), and the transport arm of the scanner moves in and out multiple times there's a quick fix to that.

Option 1: instruction video
If you have rented the slide scanner from Scanexperte, you'll get access to our instruction video. Please take a look at the instructional video, which includes also an explanation of the magazine change. (in German language only)

Go to the page https://www.scanexperte.de/diascanner-video.html

Enter the password for the video, which you will find in the letter sent with the slide scanner.
If you only want to view the magazine change section, you can fast-forward to 18:38 min. The explanation of the magazine change then takes about 2 minutes.


Option 2: Without instruction video

Step 1:
Go into the software and click on the slide icon, which has a hash-key (#) in the upper left-hand corner:

​Step 2:
​Enter the number "1" in the window that opens (see Fig. 2) to inform the scanner that it is now at the beginning of the magazine after changing the magazine. Important: The first slide in the new magazine must now also be inserted in the device.

​Rarely, the Reflecta DigitDia 7000 or the DigitDia 6000 may cause the orange adapter to become detached during transport and can no longer be positioned correctly on top of the slide holder. For universal magazines, however, the adapter must be attached to the front. For all other types of magazines (eg Paximat, CS) this is not a problem as the adapter has to be pushed to the back. Usually, the adapter snaps in properly when you push it to the top of the slide holder. If this is not possible, the problem can be solved as follows:

Step 1:
​Disconnect the scanner from the power supply and position the orange universal-cartridge adapter on top of the slide holder. (fig.1.)

Step 2: Take a small piece of tape and place it about one-third over the adapter and about two-thirds onto the metal part. Please glue the tape to the slide holder exactly as shown in ill. 2. It is important that the tape is not completely wrapped around the adapter.  ​

​Step 3: Turn the excess ends of the tape strip to the left and to the right so that the adapter is secured from all three sides.

Reflecta slide scanners (e.g. DigitDia 6000, DigitDia 7000, RPS 10M, and MF5000) may sometimes fail to recognize an image section. This problem can especially occur with black and white slides or negatives, as certain materials can deactivate the automatic frame detection of the scanner.

Step 1:
In this case, disable the "MagicTouch" and "AutoColor" adjustments. To do so, go to Scan> Preset> Positive (or B & W or Negative)> MagicTouch / AutoColor and uncheck the two menu items. It is important to change those settings in all three preset menus (Positive, B & W and Negative).​

Step 2:
Run a test scan and check the result. If frame detection is working now, you can continue scanning without the "MagicTouch" and "AutoColor" setting. If the frame is still not detected automatically, follow the next steps to set the frame manually.

Step 3:
At first go to Scan> Prescan and perform a prescan.

Step 4:
After that you'll see a preview of your slide in the software and you can use your cursor to set the section that fits your slide.
Now you'll have several options:
(a) You could place the cutout exactly on the scanned slide. you'll also have to scan all the following slides in the same way, either all landscape or all portrait. You should therefore sort your magazines in advance.
​(b) You can also scan the complete slide including the frame by selecting the largest possible part of the prescan. By doing so, you can then select the section after scanning by later cropping the images (with a picture viewing or image editing program). This is a general recommendation if you don't want to sort slides in portrait and landscape orientation in advance or if you do have slides of different sizes.
​Note: If you experience frame detection problems with colored slides, the problem may be due to a different cause. In this case, please contact us immediately by e-mail to info@scanexperte.de and please attach a few false scans in the appendix. We will then contact you to resolve the issue.