When scanning slides with the Reflecta DigitDia 6000, slides may occasionally get stuck when they are retracted. To reduce this to a minimum, there are some tips below.
1. Orange adapter:
A common source for this error is the wrong position of the orange adapter. For universal magazines, the orange adapter on the transport arm must be at the front of the tip so that the slide and adapter touch when retracted. For all other types of magazines (such as CS magazine, LKM magazine or Paximat magazine) please slide the orange adapter all the way back.
2. Tips for CS magazines:
If CS magazines have been stored for a long time and rarely used, it can happen that the slides are very tight in the magazine and difficult to slide out. To avoid this you can solve this problem with silicone spray. You can simply spray the inside of the magazine with silicone spray and slide the CS frames much easier from the magazine (see video tutorial). Silicone spray can be found here or in the hardware store. If you do not have any silicone spray or other suitable lubricant on hand, we would recommend you to relocate the slides several times in another magazine (see video). If you do not have an empty CS magazine, you can push the slides out of the magazine by about 2/3 and push them back in again. You should repeat this process several times to loosen the slides.
3. Tips for universal magazines With universal magazines, jamming can occur more frequently, especially with thin slides. A common cause is that the magazines do not slide well through the device. Therefore, I also recommend you to buy silicone spray in this type of magazine, e.g. here at Amazon. In this case, do not spray the magazines directly, but spray a part of a napkin with silicone spray and rub the contact surfaces on the underside of the universal magazine with it. You can also carefully rub the surface of the sliding surfaces on the slide scanner. However, under no circumstances spray the slide scanner or your magazines directly. This can lead to severe damage to the scanner or your slides.
4. Tips for cardboard and thin frames
Cardboard slides and other thin frames can lead to slides getting stuck due to their small width. Always make sure that there is only one slide per slot in the magazine. If you get more jammed, you can place one or more journals / thin books under the slide scanner on the left or right side. As a result, the scanner is a bit slanted and the slides fall in one direction, so that the slides can be better grasped.
5. Tips for glass frames
On the one hand there are glass frames, which usually pose no problems. On the other hand, there are also slides that consist of two pieces glued to each other with adhesive strips of glass. These slides can not be processed directly from the magazine with the slide scanner because they are too heavy and too big. You can, however, insert them one by one and scan them individually. After each scan, simply remove the slide by pressing the green button on the top of the unit. The dialift moves up and you can remove the scanned slide at the top and insert a new one.
The "Reflecta Super 8 Normal 8 Scanner" has a decisive advantage over the "Reflecta Super 8 Scanner": It requires five times less time for digitization. However, as a final result you get a video which is played in 30 frames per second (so-called "fps" = frames per second). In the past, Super 8 movies were usually filmed in 18 fps, sometimes in 24 fps. As a result, the movie plays faster than the original, so people move faster on the moving pictures, for example. You can see this very well in our video below (from 6:11 minutes):
(paBut since the scanner has scanned all images completely, you can easily change that afterwards. Digitize your movies as normal with the Reflecta Super 8 Normal 8 Scanner and then save the movies on your computer.
Adjusting with Windows MovieMaker
Most Windows computers come preinstalled with Windows MovieMaker. Otherwise it can be downloaded here.
1. Open the program Windows Movie Maker.
2. Select the "Start" tab, click "Add" and select the "Add videos and photos" option.
3. Now open the folder where your video to edit is stored and click on this video.
4. Now click on "Open". In the menu you will find the item "Videotools".
5. Select "Edit". There you will find the option "Speed" under the item "Speed". Select "0.5x" here.
Note that this adjusts the speed to 50% of the previous speed. This means that your videos will be played in 15 fps, which is a bit slower than playing your original Super 8 movie.
Adjusting with VideoPad (also available for macOS from Apple):
If you do not have a Windows computer or want to adjust the speed to exactly the original of 18 fps, you would need to use a different software. Common video editing programs should have this setting, some of which make the speed exactly customizable or only inaccurate, as is the case with the Windows Movie Maker. One software that can precisely adjust the speed is the program VideoPad (paid content).
1. Open the program VideoPad.
2. Load the video you want to edit into the program.
3. Mark the video
4. Click the small triangular icon next to the Effects button in the Start tab toolbar to open the Video Effects submenu.
5. Select the sub-item "Change clip speed". Now you should see the window "Enter new percentage for clip speed". You can change the speed by entering a new percentage. If your Super 8 movies were filmed in 18 fps at the time, like most Super 8 movies, you'll need to enter 60% here. It may also be that you filmed in 24 fps at that time, so you would have to enter 80%. Normal 8 films usually used to be filmed in 16 fps, so 53% are to be entered.
This guide will help you with scanners, such as the Reflecta DigitDia 6000, DigitDia 7000, RPS 10M, MF5000. With the Cyberview X software, some Windows computers occasionally experience one of the following situations:
Situation A: You start the software and the message "Initialization - please wait ..." persists even after several minutes without the software opening.
Situation B: You can start the software, but when you start a scan you will see the message "Calibrate". Nothing happens for several minutes.
Note: Both errors can occur either directly during the first startup of the software or at any later time.
If either of these situations apply to you, please proceed as follows:
1. Make sure you are using our supplied USB cable and it is plugged directly into your computer without any additional extension cable. The scanner must not be plugged in with an adapter (such as USB-C).
2. Make sure you're saving directly to your internal hard drive, not to an external storage device.
3. Exit the software via the Task Manager and turn off the scanner.
4. Disconnect the USB cable from your computer.
5. Disconnect any other scanner or printer (either via Wi-Fi or via USB) connected to your computer or home network and do not turn them back on during scanning.
6. Uninstall the "Cyberview X" software from your computer.
7. Download the software "Cyberview X" via our page Download Links.
8. Restart your computer.
9. Stop any type of antivirus software or any other software that has permission to cross-program. Quite often, the antivirus software suppresses the connection between your computer and the scanner so it can not be properly initialized / calibrated.
10. Now install the program downloaded under point 6.
11. Restart the scanner and wait until the gripper arm retracts and the LED indicator on the device turns solid green.
12. Now insert the USB cable into your computer, ideally via a USB 2.0 input. If necessary, use a different USB input.
13. Restart the software and start a new scan attempt.
If there is still a problem, make sure you have completed all steps correctly, especially Step 8 (antivirus software and similar programs). If necessary, use another computer to try the scan.
MagicTouch is a powerful dust and scratch removal technology that does away with the hassle of learning complex and tedious software techniques. Being hardware-based, it works seamlessly with the scanning process to ensure the best possible results when scanning slides. Dust, scratches and other flaws are intelligently detected and eliminated, restoring the image to its original beauty. MagicTouch doesn't work with B&W and Kodachrome Film. Please note, that scanning with MagicTouch requires longer scanning times.
How to enable MagicTouch:
Go to the Gyberview Software. Click on the top left on "Scan"> "Preset"> "Positive" and click on the sub-item "MagicTouch / Autocolor". In this menu, tick "MagicTouch" and confirm by clicking "Ok". If you are scanning negatives, click "Negative" in "Presets" instead.
image 1: scanned with a resolution of 1000 DPI and disabled MagicTouch adjustment
image 2: scanned with a resolution of 1000 DPI and enabled MagicTouch adjustment
We get frequently asked by our cutomers which differences there are between the Reflecta Super 8 - Normal 8 and the Reflecta Super 8+ Scanner. With this post we would like to put the two scanners side-by-side and compare them.
Not only the results, but also the operation of the scanner and the technical details are important when selecting a scanner. For example, the quality of a film after digitizing on the Super 8 Normal 8 Scanner (left) compared to the Super 8+ Scanner (on the right) is shown on the bottom video.
Sensor and video format:
The Super 8+ scanner has a 9 megapixel sensor and produces movies in AVI video format while the small Super 8 - Normal 8 scanner has a 3.5 megapixel sensor and produces MP4-format movies. For the Super 8 Scanner, the resolution is 1920x1080p, but there will be black borders added on. In comparison to the Super 8 - Normal 8 scanner, the resolution is 1440 x 1080p and there will be no black borders added on. The resolution of the film is therefore the same for both scanners.
Frames per second:
Usually Super 8 movies were filmed earlier in 18 fps. With the large Super 8+ scanner you can set whether the film should be saved in 18 fps or 24 fps. Since we exchanged the old Super 8-Normal 8 scanners for the new, more precise models at the end of 2018, which now also automatically adjust the playback speed, the movie runs in 20 fps and thus at the right speed.
Probably the biggest differences between the two scanners is the time they take to digitize the films. While the Super 8+ scanner requires approximately 2.25 seconds per frame, the Super 8 Normal 8 Scanner is significantly faster at 0.5 seconds per frame. This means that the Super 8+ scanner needs about 45 minutes to digitize one minute of film, while the Super 8 - Normal 8 scanner only takes about 10 minutes to do so.
Coil size / film material:
The Super 8+ scanner can process coils with a film length of up to 240 meters (= coil diameter 21.0 cm). So it can fit all the usual film spools on this device. However, only Super 8 movies and no Normal 8 movies can be edited. The smaller Super 8 Normal 8 Scanner can - as the name implies - scan both Super 8 and normal 8 films. This device only fits coils with up to 60 meters of film material (= coil diameter 12.7 cm).
Tip: If you have larger coils, but still want to use the smaller device, you can easily cut the film from a larger coil and put it onto several small coils. By rewinding to smaller spools you can save a lot of time, so that many of our customers take advantage of this opportunity. Alternatively, a coil (> 12.7cm) can also be hung externally next to the scanner, please have a look at our instructions.
The Super 8+ scanner must be connected to a computer and is only controlled by the software, which can be downloaded (even in advance). First, the scanner creates frames of the footage and in a second step, you can combine them into a movie. Operation via the computer makes handling a bit more demanding than with the smaller Super 8 Normal 8 scanner, but it can also be done by a user with basic computer knowledge. The Super 8 Normal 8 scanner has the advantage that no computer is needed for the digitization. Everything is set directly on the device and stored on the supplied SD card. There are no frames saved here. You will receive a finished video file immediately after the scan process is complete. Through our instruction video, you manage the operation of the Super 8 Normal 8 scanner straight away. You will find the link and the password for the explanatory video in the letter, which we will send you together with the scanner.
The operation of the Super 8 - Normal 8 scanner is easier because you do not need a PC or software. The resolution is full HD on both scanners. Scanning is much faster on the Super 8 - Normal 8 scanner than on the Super 8+ scanner. We therefore recommend to rent the Super 8 - Normal 8 Scanner, especially for small coils up to 12.7 cm in diameter, but also for larger coils, if you can hang or cut them externally according to our instructions.
You may have found a box of old movies in the basement and are not sure if it is Super 8 or rather Normal 8 movies? This article should help you to tell what kind of footage you have. We have already compared the differences between the individual Super 8 and Normal 8 scanners that we offer for rent in this article.
Normal 8 films were first distributed by Kodak in 1932, while Super 8 films quickly replaced this format after its introduction in 1965. Since there was no Super 8 material at the time of the Normal 8 movie, names like "8 mm film" or "Regular 8" are often to be found.
The width of the filmstrip is 7.90 mm in both formats, so both types of film fit on both Super 8 and Normal 8 coils. To decide what kind of footage you have, you should pay attention to the perforation. If there is one hole at a time in the image transition (a hole next to a black stripe that separates the frames), then this is a normal 8 movie.
With super 8 films, the hole is always at the center of the picture and is slightly smaller overall. As a result, the actual image is slightly larger than normal 8 movies. It's best to compare your footage with the following graphic:
fig.1 : source: Max Smith, Janke auf Wikimedia.org
Super 8 movies usually have a playback speed of 18 frames per second ("18 fps"). This means that when playing the movie 18 pictures are shown every second. Sometimes Super 8 films used to be filmed with 24 frames per second. For normal 8 films, it was usual to run only 16 frames per second.
An important note at the end:
Both types of film can have soundtracks. These are shown in gray in the graphic above (next to the perforation or to the left of the actual frame). The soundtrack usually has a brown color. Although it is possible to digitize movies with soundtracks using our Super 8 scanner or our Super 8 Normal 8 scanner, it is not possible to digitize the soundtrack. The film will be a silent film in digitized form.
As we now offer two different models of the DigitDia series for rental, we would like to point out the differences below so you can decide which scanner is the right one for your purposes. Optical and mechanical differences The scanners are visually identical, so you can process the same types of magazines (Universal, CS, LKM and Paximat magazines) on both devices. From the outside, they can only be distinguished by the version number.
Both scanners can be controlled via the software "Cyberview X", which is also included in the delivery. The operation of the software is similar for both devices and differs only in details. The software can be installed on both Windows (XP, Vista, 7, 8, 10) and Mac (OS X 10.7 or higher). Thanks to our instruction videos, the operation of the scanner is very easy.
The DigitDia 6000 has a maximum resolution of 5,000 DPI. For private purposes, a resolution of 2,500 DPI is sufficient. It should be noted that the jpg image files with a resolution of 5,000 DPI are about 20 MB in size. If you want to have a higher resolution, you better use the DigitDia 7000, because it manages to get a total of 10,000 DPI.
The scan time depends largely on the selected resolution for both devices. The higher you choose the resolution, the longer the scan will take. At a resolution of 1,000 DPI, the DigitDia 6000 requires about 1-2 minutes per slide, at the maximum resolution of 5,000 DPI it is already 6-7 minutes per slide. Compared to the DigitDia 6000, the DigitDia 7000 is about 15% faster than the DigitDia 6000. This can certainly bring a considerable time advantage for a larger slide collection.
Both scanners have the "MagicTouch" function, in which dust and scratches are detected by means of an infrared light source and are retouched from the image. We explained the advantages in detail in the article about the Magic Touch function. You should turn this feature on in any case. The DigitDia 7000 also has two more functions. The setting "Multipass Xposure" causes the dynamic range to be increased. This happens by the slide is exposed several times. The advantage is that it allows the brightness differences in the picture to be better emphasized. The second additional feature is called "Multiple Sampling" and reduces digital noise. Note that both functions result in a longer scan time.
For private purposes, the DigitDia 6000 is usually sufficient. It creates solid results in good quality. If you are looking for even better results and prefer a faster scan time, we would recommend renting the DigitDia 7000.
The Reflecta Super 8 Normal 8 scanner (as well as the Somikon HD-XL film scanner or the Wolverine Super 8 Normal 8 scanner) may cause some film material to flicker. Depending on the severity, even the whole picture can jump back and forth or the film will not be transported any further. To avoid this, you can simply work through this guide. This is not a malfunction of the scanner but just one necessary adjustment, since the footage used to be very different and the scanner must be set especially for your footage in advance. In most cases the problem is already solved by adjusting . Note, however, that some slight flicker will always be visible due to the technique. A normal flicker can also be a bit stronger depending on the footage as you can see in the following video:
If the film shakes heavily or if the film does not move or does not move properly, proceed as follows:
If you have purchased the device, we point out that you follow this tutorial at your own risk and we can not guarantee success. If you have rented the device from us, please send us an e-mail in advance stating the invoice number and the serial number of the device in which you ask for approval to carry out this manual. This is necessary so that we know which devices were screwed on.
Make sure you have set the lever to the correct position. For Super 8 films, the lever must be set to the right, for Normal 8 films to the left. If you are unsure which footage you own, please click here for details on the differences between Super 8 and Normal 8 films. If you have misadjusted the lever, start a new test scan with the correct settings. If the problem persists, or if you have the lever in the right position from the start, continue to step 3.
Open the flap on the bottom film guide (see fig. 1) by sliding the slider labeled "Open" to the left.
fig. 1: S8N8 Scanner with closed flap
Locate the screws shown in Figure 2, which secure a metal plate. These screws are sprung, so that the metal plate can move a little bit in all directions.
fig. 2: metal plate with screws
Carefully turn both screws - if at all possible - to the very right (clockwise).
fig 3.: tightening the screws
Run a test scan. You should only scan a short sequence for this, usually enough to let the scanner run for two minutes before pressing the "Enter" key to stop. Watch the movie and find out if the film is still shaky. If so, go to step 7.
Turn both screws equally half a turn to the left (counterclockwise) and run a new test scan. If the shakyness is still noticeable after that, turn another quarter or half turn to the left and run a test scan again.
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