The Reflecta Super 8 Normal 8 Scanner can be used to digitise coils with a maximum diameter of 12.5 cm. Following this tutorial for the Reflecta Super 8 Normal 8 Scanner, Wolverine Scanner and Somikon Film Scanner you'll be able to scan larger coils pretty easily. Note that you will need at least two empty coils of 12.5 cm (60 meters film) in diameter (an empty one is always included in our package). If you do not have any additional reels, we can send them to you for free if you rent the scanner via our website. Simply note this request in the notification window while ordering. You can also order empty reels after you received the scanner but you need to take care of the shipping costs for that.
Step 1: Preparation
Connect the device to a power source, insert the SD card and turn on the device. Then place an empty 60 meter film spool (diameter 12.5 cm) on the right side of the device (see fig. 1).
fig 1: prepared Super 8 Normal 8 scanner
Step 2: Transfering the film onto the empty coil
Pick up your large coil and put the film onto the empty coil ( fig. 2). Take a fitting pen and insert it into the hole in the middle of your large film coil. During rewinding, you have to hold the coil above the device to allow the film to transfer properly. If you have an old projector you can also use it for rewinding as it is more convenient.
fig. 2: transfering the film onto the small empty coil
Step 3: Start rewinding
Firstly click on the "Menu" button and then click "Down" until you see "Rewind (More)" (see Figure 3). Secondly double press "Enter". The scanner will start rewinding (see short video below). After the coil on the right hand side is full, stop rewinding by pressing "Enter" again.
fig. 3: menu
fig. 4: Rewinding
Step 4 (optional): Cutting the film
When your large coil is full, it is necessary to spread it over several small ones. For example, a full 120 meter coil (diameter 17.5 cm) fits on two 60 meter coils (diameter 12.5 cm). So, you need to cut the film. We would recommend leaving the second half of your footage on the larger coil so you can repeat this tutorial with the remaining film later.
Step 5: Second rewind
You now have the film backwards on the small coil. To put the film in the right order again you'll have to place the full small coil on the left side of the device and place another empty small coil on the right side of the device (see fig. 5).
fig. 5: rewinding a second time
Step 6: Start scanning
Now that all the preparations have been completed and you can digitize the film like normal by placing the full coil on the left side and passing the film on it through the device along the white line.
Step 7: Rewind the film on the big coil
Once you've completely digitised the movie, you can rewind the movie back to your big coil. Put the film onto your big spool. Slide it back onto a pen and place the small full coil on the scanner (similar to fig. 2).
Since electronic rewinding on a large spool isn't possible with this scanner, you'll need to turn the large coil by hand. In case you had to cut the film (step 4), remember to return the second half of the movie first to the big spool and then the first half. Both parts of the film can be easily glued together with a small piece of tape. You can also buy special film tapes here.
It is also possible to digitise large Super 8 coils directly with our large Reflecta Super 8 scanner. The differences between those two devices can be found on our comparison page.
Renting the the Reflecta Super 8 scanner from Scanexperte you have to consider that this scanner initially creates JPG frames, which must then be combined into one AVI video file. To do so, all you have to do is click "Next" and then click "Combine" after the scanning process is completed. The software takes some time to combine the frames into a video file. You will also be asked if you want to keep the frames in addition to the video file. You should definitely click on "Yes, keep individual frames" to make sure that no data gets lost during assembly. While combining the frames into a movie it is not possible to digitize another movie. The scanner must always be connected to the computer if you want to start the software and combine frames. If you want to put together the movies after you've sent the device back or while you're digitizing the next movie, you'll need another method. Below we've listed some options for combining you movies. Please note that those are external software suppliers for which we can't provide technical support.
Combining with VirtualDub
Many customers use the program VirtualDub, which can be downloaded from the following website: virtualdub.org.
With this program, the individual images can be combined to form a .AVI file.
Combining with Windows Movie Maker
The program Windows Movie Maker is already installed on most Windows devices, but can be downloaded later:
1. Open the Windows Movie Maker program.
2. Click on "File" and then on "New project".
3. Then click on the icon below "Add videos and photos".
4. The file manager will open, you can select the images you want to put together. Select all here and click "Open". This step may take some time, depending on the computer's performance.
5. Then go to the "Video Tools"> "Edit" tab and enter "0.05" in "Duration" to set 18 frames per second (Super 8 speed).
6 Click File> Save Movie> Recommended Settings> Recommended For This Project. Please be patient as this step also takes some time.
Important: We would like to point out again that we can not provide support for external software and that these two solutions are only intended as alternatives. We would always recommend to use the scanner's own Cyberview S8 software as the assembly is very easy.
Nowadays both the slide technology and the Super 8 technology are technically outdated by their digital succerssors. Because of that, it is difficult to get slide projectors and Super 8 projectors, which are usually only available second hand. Accessories, as they are often needed for digitization, are still available for purchase. Basically, when ordering a scanner (slide scanner or Super 8 Scanner) for rent through our website, we can gladly send you any required accessories (such as Diamagazine or Super 8 bobbins) at no extra cost. Below you will find a list of accessories that are currently still available for purchase. Just click on the links for more details about those products.
Accessories for slide scanner and slide projectors
Paximat Diamagazin von Braun Phototechnik
Universalmagazin von Reflecta
CS-Magazin von Reflecta
Diarahmen Hama, 100 Stück
Reinigungstuch für Diareinigung
Diabetrachter Kaiser diascop 50N
Diaprojektor Braun Novomat E130
Druckluftspray zur Staubentfernung
Accessories for Super 8 films
Hama Klebefolie für Super 8 Filme (Cinekett)
Hama Film Vor- und Nachspann, grün
Filmreinigungsflüssigkeit Filmcleaner Graphic Arts
Hama Baumwollhandschuhe, weiß
Super 8 Spule (60 Meter, andere Größen ebenfalls Verfügbar)
If you pull too hard on the Reflecta DigitDia 6000 or the Reflecta DigitDia 7000 transport arm, it may happen that the small spring that is necessary for further transport pops out. Then the same slide is continuously pushed in and out of the device, while the slide scanner should actually continue to the next slide. Another problem that is caused by this sping that the transport arm stays in its place. Those issues can be easily fixed by repositioning the spring with the following instructions.
You can get a look at the spring when you push the transport arm completely out of the device and look from the inside to the outside (see red frame fig. 1).
Spring is below the transport arm, left and right black tail of the spring
When the spring has popped out, both black end pieces of the spring are on one side of the transport arm.
1. Turn off the slide scanner and disconnect the power and USB cables from the scanner.
2. If necessary, push the orange adapter, which is located on the transport arm, all the way to the end. (eye away from the tip).
3. Turn the slide scanner over so that you can see the bottom of the scanner.
4. Completely extend the transport arm out of the slide scanner and open the gripper arm screw (see fig. 2). The screw has a nut, which must be placed there again later.
fig 2: screw on the transport arm
5. Now remove the black plastic part (see red circle fig. 2) by pushing it away from the silver metal part. On the black plastic part, the upper part of the transport arm, on which the orange adapter sits, should remain mounted.
6. Pull the upper part of the transport arm completely out of the device.
7. Look closely at the opening in fig. 1 on your slide scanner and push the upper part of the transport arm back into the unit above the spring and between the two black end pieces of the spring.
8. Replace the upper part of the device on top of the lower metal part and tighten the screw on the nut (see fig. 2).
9. Now the transport of your slides should be fixed. Is it possible to manually move the transport arm in and out? If it does not, then you should go back through all the steps in this guide to see if you've missed something.
The following error message may appear on the Reflecta Super 8 Normal 8 Scanner (as well as the Somikon Super 8 Scanner and the Wolverine Super 8 Scanner Scanner):
"Custer Size Wrong - Please Format":
This message means that the SD card has a format that can not be processed by the scanner. This is often the case with new unused SD cards. Fourtunately there are just a few stept you have to follow to get rid of this error message:
1) Back up all data stored on the SD card on your computer as all data on the SD card will be erased.
2) Insert the SD card back into the Super 8 Normal 8 scanner.
3) Turn on the Super 8 Normal 8 Scanner.
4) Press the "Menu" button.
5) Use the arrow keys below the display to get to the item "Format (More ...)".
6) Confirm with the "Start / Enter" key.
7) You will now be reminded that the SD card will be formatted (that is, all data on the SD card will also be erased). Confirm this with "Yes" (see display on the device).
8) After a very short loading time, you automatically return to the menu and the formatting was successful. You can now use the arrow keys again to digitize a new movie at the point "Recording".
If those steps did not work, please make sure you have completed all steps correctly and in the correct order. Please only use so-called "SDHC" cards and no micro or mini SD cards (not even with corresponding adapters). The maximum amount of space the SDHC card can have is 32 GB. If you use a wrong or defective SD card, the movies may not be saved properly or you may receive the "Custer Size Wrong" error message permanently. In this case you should try another SD card.
If you've rented the Reflecta Super 8 Scanner, it may happen that the "capture" button is locked, so that you can not start the recording.
Basically: In the vast majority of cases, the "capture" button is not unlocked immediately, so you have to use the arrow keys located on the device to skip back and forth in order to help the device to find the correct frame. Try to repeat this process several times until the button is unlocked.
If this method doesn't help to resolve the issue, please proceed as follows:
Make sure that the movie you are using is a Super 8 movie. Normal 8 movies can not be scanned with the Super 8 Scanner. These can be inserted into the device, but scanning is not possible. You can look up the differences between the types of films here.
Even if your movie is a Super 8 movie, go ahead and try to put in another Super 8 movie.
Depending on what kind of brightness the scene of the first movie had, the scanner may have difficulties with the recording, so putting in another one could help with that.
If this did not work either, it is likely that some dust has been deposited on the perforation sensor. Try to clean the dust off by following the next steps:
Close the software, turn off the device and remove the cables from the device.
Slide the gray slider on the right side of the unit up to pop open the lightbox (see fig. 1).
fig.1: front view of the Super Scanner, grey slider is marked
If you take a look at the device from the side, you will see a larger hole in which the camera is installed and above the camera hole in which the sensor for detecting the perforation is located (Figure 2).
fig. 2: side view
Dust will most likely be in the smaller upper hole where the perforation sensor is installed.
Sometimes there is also some dust on the camera. Therefore you should blow air into both holes. You can do this manually, with a straw or a bellows. Never take compressed air spray out of a can. This step must be repeated several times.
Uninstall the software that you have on your computer and reinstall it. In any case, only use the software that you can download from our download page. Then restart the computer.
Turn on the scanner, wait until it is fully powered up, and then connect the scanner to the computer.
Open the software and create a new project. First, recalibrate the scanner. If there is an error message when calibrating, there is probably still dust on the sensor, so you should go back to step 6 and repeat the previous steps. If there is no error message, go to step 10.
Insert a movie (preferably one that you've already been able to successfully scan) and then check to see if the capture button is unlocked. Depending on that you have to push the film a little further into the device several times with the arrow keys. If the button is still locked go back to step 6. If the button is in fact unlocked, take a test recording. Then you can continue to scan as normal.
Sometimes there's dust from your photos collecting on the scan unit causing streaks on your digitized photos. For this problem there's a quick fix.
Since this is not a defect of the device, do not return the device in any case without consultation. Just follow this tutorial to clean the dust off of the scan unit. If you're scanning many photos please make sure to repeat the cleaning process frequently. The manual is also suitable for the Kodak PS80.
Step 1: Identifying the streaks
Depending on how much has collected on the scan unit there can be one or more streaks.
fig. 1: scanned photo with light reflection and streak
The vertical stripe in the middle of the picture comes from a dust particle which has to be removed.
Light reflection: The horizontal stripe on the upper side of the picture does not come from a dust particle, but from a bend of the photo. This creates the light reflection you can see in the picture above. You can reduce the light reflection or remove it by placing the photos face down and selecting "Scan Back" in the software. The scanning unit on the back does produce way less light reflections.
Step 2: Open the scanner
Before you can clean the scan units, you have to open the scanner by pressing the lever marked red (fig. 2) . Pulling to the font you can now open the scanner.
fig. 2.: the lever to open the device is marked.
Step 3: Locating the scan units
In Figure 3 you can see the opened scanner. In the upper half of the picture the scanning unit for the front side, which is located in the unfolded side of the scanner, is marked. This can not be reached directly because it is installed inside. In the lower half of the picture you can see the scanning unit for the back, which is directly accessible.
fig.3: marked scan units
Step 4: Cleaning the upper scanning unit
The upper scanning unit has a slot behind it where the scan unit is installed with a mirror. This scanning unit should NOT be cleaned with compressed air or damp cloths. For cleaning we would recommend taking a device that can aspirate the dust with little suction pressure. Or you can use a weak vacuum cleaner on the lowest level, but do not press it directly onto the device and keep it a few centimeters apart. Or you take a device that blows air into the slot. You should also do this very carefully and at the lowest level possible.
Step 5: Cleaning the lower scanning unit
We recommend to scan the photos with the image side down. If this happens, clean the lower scan unit (see Figure 4).
fig. 4: lower scanning unit is marked
This scanning unit is easily cleaned with a microfibre cloth. If needed you can use a lightly dampened cloth to get rid of the dust drying the scanning unit off after you've cleaned it. Please also take a look at the red and grey rolls since they can also be dusty.
Step 6: Test Scan
Fold the scanner back in and put a few pictures on the scanner. Run a few test scans to see if streaks are still occuring. If you continue to see them, try cleaning the corresponding scanning unit again. When scanning, frequently check the inside of the device for any dust that needs to be removed and clean it off.
How to remove slides from the DigitDia 6000 or DigitDia 7000 that have fallen into the slide scanner
Important: Only open a device rented from us if you have received a written confirmation from us. If you use this manual for a device that you have purchased, use is at your own risk.
It can happen occasionally that a slide gets stuck in the device or even falls into it. This is especially true for very thin slides, e.g. if there are multiple slides in a tray, or if the slide frames are not closed properly, open during scanning and parts of the frame fall into the unit. You can avoid this by checking your magazines before scanning. However, if a slide or other small parts have fallen into the device, stop scanning immediately and switch off the Reflecta DigitDia 6000 or the Digita Dia 7000 Slide Scanner immediately. Rescanning after a slide has fallen into the device can seriously damage the scanner. Never try to remove the slide yourself with tweezers, your hands or similar items as this will damage sensitive components. If you have rented a device from us, please contact us first (for example by e-mail or telephone) and have the opening confirmed in writing. Then you can do the following
Step 1: Remove your slide magazine from the magazine slot, remove all cables from the device, and flip the scanner over so that you can see the bottom of the slide scanner (see fig. 1). Please place the slide scanner on a cloth or blanket.
Step 2: Remove the warranty seal, which is labeled "# 1" in Figure 1. Please note that with purchased devices the manufacturer could limit your possibly existing guarantee. With our rental equipment you are not affected by this, if you have obtained our written confirmation in advance.
fig.1: bottom of the device, screws to be loosened are marked
Step 3: Take a phillips screwdriver (fig. 2) and use it to remove the screws labeled # 1 to # 4 in ill. 1 and set them aside. Screws # 1 through # 3 are in a hole while screw # 4 is just next to the off switch.
fig. 2: suitable srewdriver
Step 4: Turn the slide scanner back to the correct side and press the dark green eject button on the top of the scanner so that the black slide holder extends upwards (fig. 3).
fig. 3: slide scanner with raised slide holder, marked is the green eject button
Now you can carefully remove the gray cover, with "DigitDia 6000" or "DigitDia 7000 Magazine Scanner" Inscription (fig. 3), slightly pulling to the side and upwards.
fig. 4: opended device
Carefully remove the slide from the scanner. Avoid contact with all electronic components. Never use tweezers or similar items to remove the slide. Afterwards check whether further slides or parts of a slide have not fallen into the device and remove them as well.
Put the gray cover back on the slide scanner. The black single feed (fig. 3) must be extended upwards.
Once the gray cover is properly seated, retract the black feeder and turn the slide scanner over so that you can see the bottom of the scanner (fig. 1).
Put the four screws that you've removed back in and tighten them.
Step 10: Now you can use the slide scanner again in normal operation. But please, run two test scans before you do so to make sure that there are no damages inside the slide scanner.
Exchanging the Universal Magazine - What to do if the scanner moves in and out several times after changing the magazine
If you'd like to perform a magazine change on a slide scanner (such as the DigitDia 6000 or DigitDia 7000), and the transport arm of the scanner moves in and out multiple times there's a quick fix to that.
Option 1: instruction video
If you have rented the slide scanner from Scanexperte, you'll get access to our instruction video. Please take a look at the instructional video, which includes also an explanation of the magazine change. (in German language only)
Go to the page https://www.scanexperte.de/diascanner-video.html
Enter the password for the video, which you will find in the letter sent with the slide scanner.
If you only want to view the magazine change section, you can fast-forward to 18:38 min. The explanation of the magazine change then takes about 2 minutes.
Option 2: Without instruction video
Go into the software and click on the slide icon, which has a hash-key (#) in the upper left-hand corner:
fig. 1: setting the position
Enter the number "1" in the window that opens (see Fig. 2) to inform the scanner that it is now at the beginning of the magazine after changing the magazine. Important: The first slide in the new magazine must now also be inserted in the device.
fig. 2: positioning menu
Rarely, the Reflecta DigitDia 7000 or the DigitDia 6000 may cause the orange adapter to become detached during transport and can no longer be positioned correctly on top of the slide holder. For universal magazines, however, the adapter must be attached to the front. For all other types of magazines (eg Paximat, CS) this is not a problem as the adapter has to be pushed to the back. Usually, the adapter snaps in properly when you push it to the top of the slide holder. If this is not possible, the problem can be solved as follows:
Disconnect the scanner from the power supply and position the orange universal-cartridge adapter on top of the slide holder. (fig.1.)
fig. 1: orange adapter on top of the slide holder
Step 2: Take a small piece of tape and place it about one-third over the adapter and about two-thirds onto the metal part. Please glue the tape to the slide holder exactly as shown in ill. 2. It is important that the tape is not completely wrapped around the adapter.
ill. 2 adapter secured with tape
Step 3: Turn the excess ends of the tape strip to the left and to the right so that the adapter is secured from all three sides.
fig. 3: Adapter with folded-over tape strip
Step 4: Now you can put the scanner back into operation and continue scanning your universal magazines. For slide scanners from Scanexperte we will of course immediately replace the defective adapter after the return shipment.
The Cyberview S8 software occasionally causes the following situation on some Windows computers:
Situation A: While starting the software and the message "CyberView S8 can not connect to the digitizer" pops up.
If this situation occurs, please proceed as follows:
1. Make sure that you are using the supplied USB cable and that it is plugged directly into your computer without any additional extension cable. The scanner must not be plugged in with an adapter (such as USB-C). The scanner has to be connected to a USB 2.0 port (no USB 3.0 support).
2. Exit the software via the Task Manager and turn off the scanner.
3. Disconnect the USB cable from your computer.
4. Disconnect any other scanner or printer (either via Wi-Fi or via USB) connected to your computer or home network and do not turn them back on during scanning.
5. Uninstall the "Cyberview S8" software from your computer.
6. Download the "Cyberview S8" software via our page Download Links.
7. Restart your computer.
8. Stop any type of antivirus software or any other software that has permission to cross-program. Quite often, the antivirus software suppresses the connection between your computer and the scanner so it does not initialize properly.
9. Now install the program downloaded under step 6.
10. Restart the scanner and wait for it to fully power up (may take 1-2 minutes).
11. Now insert the USB cable into your computer, directly via a USB 2.0 input. If your computer has multiple USB inputs try to use a different one.
12. Restart the software and start a new scan attempt.
If there is still a problem, please make sure that you have completed all steps correctly, especially Step 8 (antivirus software and similar programs). If it is possible, try to use another computer for scanning your slides. If the software does not start on a second computer, please contact us via firstname.lastname@example.org so that we can send you a different software version if necessary. Please also tell us your operating system.
Reflecta slide scanners (e.g. DigitDia 6000, DigitDia 7000, RPS 10M, and MF5000) may sometimes fail to recognize an image section. This problem can especially occur with black and white slides or negatives, as certain materials can deactivate the automatic frame detection of the scanner.
In this case, disable the "MagicTouch" and "AutoColor" adjustments. To do so, go to Scan> Preset> Positive (or B & W or Negative)> MagicTouch / AutoColor and uncheck the two menu items. It is important to change those settings in all three preset menus (Positive, B & W and Negative).
fig. 1: preset menu
Run a test scan and check the result. If frame detection is working now, you can continue scanning without the "MagicTouch" and "AutoColor" setting. If the frame is still not detected automatically, follow the next steps to set the frame manually.
At first go to Scan> Prescan and perform a prescan.
After that you'll see a preview of your slide in the software and you can use your cursor to set the section that fits your slide.
Now you'll have several options:
(a) You could place the cutout exactly on the scanned slide. you'll also have to scan all the following slides in the same way, either all landscape or all portrait. You should therefore sort your magazines in advance.
(b) You can also scan the complete slide including the frame by selecting the largest possible part of the prescan. By doing so, you can then select the section after scanning by later cropping the images (with a picture viewing or image editing program). This is a general recommendation if you don't want to sort slides in portrait and landscape orientation in advance or if you do have slides of different sizes.
Note: If you experience frame detection problems with colored slides, the problem may be due to a different cause. In this case, please contact us immediately by e-mail to email@example.com and please attach a few false scans in the appendix. We will then contact you to resolve the issue.
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